We ensure 100% quality products. Phir bhi agar koi issue ho, ye policy follow hogi:
1. Eligibility for Return/Refund
- Wrong product received
- Damaged product received
- Missing items
2. Non-Returnable Items
- Opened or used products (Hygiene products are non-returnable)
- Damage due to misuse
3. Time Frame
- Delivery ke 48 hours ke andar return/refund request karna hoga.
4. Process
- Hume email/WhatsApp par photo/video proof bhejna hoga.
- Verification ke baad replacement ya refund initiate hoga.
5. Refund Mode
- Refund same payment method par 3–7 days me credit ho jayega.
- COD orders ka refund bank transfer se diya jayega.